Shipping , Refunds & Returns

SHIPPING, REFUNDS AND RETURNS

Our websites may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site. 

 

ERRORS and OMISSIONS

We do our very best to keep our product catalog updated, accurate, and reflective of available merchandise in store, however, errors may occur from time to time.  We reserve the right to refuse any order online or in store regarding merchandise that is erroneously priced, detailed, or shown as available in our online catalog. 

CANCELLATION BEFORE DELIVERY

If you have NOT received your merchandise, you may cancel all or part of your order within 24 hours of placing your order without a charge or fee by contacting us.

 

RETURNS AFTER DELIVERY

All sales are final. However, if you discover concealed damage you have 3 days to report it. Just call our customer care department.

 

If a refund has been authorized, please note the following:

 

Cash payments will be refunded by cheque (allow 7 business days).

Debit Card payments will be refunded to the same account if the Debit Card and Debit Card holder are the same.

Credit Card payments will be refunded to the same Credit Card (allow 7 business days).

All other payments will be refunded by cheque (allow 21 business days).

 

POLICY CHANGES

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent. Your continued use of our website or services constitutes your consent to be bound by the revised Privacy Policy.

 

YOUR FEEDBACK

To help us improve our privacy policy and practice, please give us your feedback. You may email us at: [email protected]